This Privacy Policy explains how zb999 collects, uses, stores, and protects the personal data of all registered Players and website visitors. At zb999, the privacy and security of your personal information is treated as a foundational responsibility — not an afterthought. Please read this document in full before creating an account or submitting any personal data to the platform.
All personal data stored by zb999 is encrypted at rest using industry-standard AES-256 encryption. Account passwords are stored exclusively as salted cryptographic hashes — they are never stored in plaintext and cannot be retrieved by zb999 staff under any circumstances.
Every data exchange between your browser and the zb999 platform — including login credentials, payment details, and personal profile information — is protected by 256-bit TLS/SSL encryption. This applies to all sessions, on all devices, including mobile browsers used across Pakistan.
zb999 does not sell, rent, or licence your personal data to unaffiliated third parties for their marketing purposes. Your contact details, gaming history, and financial transaction records are not shared with advertisers, data brokers, or unrelated commercial entities under any circumstances.
Registered zb999 Players have the right to access, correct, and request deletion of their personal data, subject to applicable legal retention requirements. Data subject requests can be submitted through the zb999 customer support team at any time via live chat or the support email address.
zb999 collects only the personal data that is strictly necessary to operate the platform, verify identities, process payments, and comply with regulatory obligations. We do not collect data speculatively or hold data beyond the period required for its stated purpose.
This Privacy Policy explains in plain language exactly what data zb999 collects, why it is collected, how long it is retained, and with whom it is shared. There are no hidden data practices. If our data practices change materially, registered Players will be notified before the changes take effect.
Your Quick Rights
This Privacy Policy governs the collection, use, storage, and disclosure of personal data by zb999 in connection with all services offered on the platform, including cricket betting, live casino games, slot machines, the Nine card game, virtual casino products, and all customer support interactions.
zb999 is committed to handling personal data responsibly and in accordance with applicable international data protection principles, including those governing platforms that hold international gaming licences. This policy applies to all registered Players, including those based in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and regions of Pakistan from which zb999 accepts players.
This policy does not apply to third-party websites, payment processors, or identity verification services accessed through links or integrations on the zb999 platform. Those entities maintain their own separate privacy policies and data practices.
zb999 collects personal data through several channels and for defined purposes. The categories of data collected are described below.
When you create a zb999 account, we collect:
As part of the Know Your Customer process required before withdrawal of funds, zb999 collects:
| Data Category | Collection Method | Required? |
|---|---|---|
| Registration data | Account sign-up form | Mandatory |
| KYC / identity documents | Verification portal | Mandatory (before withdrawal) |
| Financial transaction records | Payment gateway integration | Mandatory |
| Gaming activity logs | Platform systems (automatic) | Mandatory |
| Device & IP data | Browser / session (automatic) | Mandatory |
| Support communications | Live chat / email | When support is used |
Personal data collected by zb999 is used for the following specified purposes:
zb999 processes personal data on one or more of the following legal bases, depending on the specific processing activity:
zb999 does not sell, rent, or trade your personal data. We share personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
The zb999 platform uses cookies and similar tracking technologies to operate essential platform functions, maintain session security, and analyse usage patterns. The categories of cookies used by zb999 are as follows:
You may manage cookie preferences through your browser settings. Note that disabling cookies categorised as "Strictly Necessary" will prevent access to the zb999 login page and all platform functions. zb999 does not use cookies to serve interest-based advertising to players on third-party websites.
zb999 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The general retention principles applied by zb999 are as follows:
As a registered zb999 Player or website visitor, you have the following rights with respect to your personal data. Requests can be submitted through the zb999 customer support team via live chat or email.
You have the right to request a copy of the personal data held by zb999 about you, including the categories of data, the purposes for which it is processed, and the recipients with whom it has been shared.
You have the right to request correction of any personal data held by zb999 that is inaccurate or incomplete. Account profile information can also be updated directly through your zb999 account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements under our gaming licence and AML obligations.
You may request that zb999 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
You have the right to receive the personal data you provided to zb999 in a structured, commonly used, machine-readable format, where the processing is based on consent or contractual necessity.
Where processing is based on legitimate interests, you have the right to object. zb999 will cease processing unless compelling legitimate grounds exist that override your interests, rights, and freedoms.
zb999 implements a comprehensive range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Despite these measures, no internet-based system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected Players, zb999 will notify affected individuals in accordance with applicable notification obligations.
The zb999 platform is strictly restricted to individuals aged 21 years and above. zb999 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory part of the account registration and KYC process.
If zb999 becomes aware that personal data has been collected from a person under the age of 21, the associated account will be immediately suspended, all personal data collected from that individual will be deleted in accordance with our data retention procedures, and any funds in the account will be handled in accordance with our Terms & Conditions.
Parents and guardians who have reason to believe that a person under 21 has accessed or used the zb999 platform are encouraged to contact our customer support team immediately. Please also visit our Responsible Gaming page for information on parental control tools and self-exclusion options.
As an internationally licensed online gaming platform, certain data processing activities at zb999 may involve the transfer of personal data to systems and service providers located outside Pakistan. Such transfers may occur in connection with payment processing, identity verification, gaming software operation, and platform infrastructure.
Where personal data is transferred internationally, zb999 ensures that appropriate safeguards are in place to maintain a standard of protection equivalent to that described in this Privacy Policy. Safeguards include contractual data processing agreements with third-party service providers that bind them to data security and confidentiality obligations consistent with our own.
zb999 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. The date of the most recent revision is indicated at the top of this document.
Where changes to this Privacy Policy are material — meaning they substantively affect how we collect, use, or share your personal data — zb999 will notify registered Players via the email address or mobile number on file at least 7 days before the changes take effect. Continued use of the zb999 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms.
You are encouraged to review this Privacy Policy periodically. The current version is always accessible via the footer navigation on every page of the zb999 platform.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to submit a complaint about how your personal data has been handled by zb999, please contact our customer support team through the following channels:
zb999 aims to respond to all privacy-related enquiries within 5 business days. For formal data subject rights requests, a response will be provided within 30 days of receipt in accordance with applicable data protection obligations.
Questions about your data, or ready to explore Pakistan's most trusted gaming lounge? Our 24/7 support team is here for you. For players aged 21 and above only.